FAQs

1. What makes Mysticare different from other hair care brands?

Mysticare is rooted in Ayurvedic traditions passed down through generations. Our product is crafted using ancient formulas inspired by South Asian self care norms. We combine these time-honored practices with modern techniques to create skin care solutions that are natural, effective, and deeply nourishing.

2. Are Mysticare products suitable for all hair types?

Yes, our product is designed to work across all hair types. Whether you have straight, wavy, curly, or coily hair, Mysticare's natural formulas are gentle and effective, promoting healthy, vibrant hair for everyone.

3. Are your products natural and free from harsh chemicals?

Absolutely! Mysticare products are made with natural ingredients and are free from harsh chemicals, sulfates, parabens, and synthetic fragrances. We believe in the power of nature and ensure that our formulations are safe, pure, and effective.

4. How should I use Mysticare Hair Oil?

Apply a generous amount of Mysticare Hair Oil to your scalp and hair, focusing on the roots. Gently massage the oil into your scalp to stimulate blood flow and nourish the hair follicles. For best results, leave the oil on for at least 30 minutes or overnight before washing it out with a gentle shampoo.

5. Can I use Mysticare Hair Oil if I have colored or chemically treated hair?

Yes! Our hair oil is safe for colored and chemically treated hair. In fact, its nourishing formula can help restore moisture and shine, making it an excellent addition to your hair care routine.

6. Where are Mysticare products made?

While our inspiration comes from the ancient Ayurvedic practices rooted in South Asia, Mysticare products are crafted with care in the UK. We blend tradition with modern expertise to ensure the highest quality.

7. How often should I use Mysticare Hair Oil?

For best results, we recommend using Mysticare Hair Oil 2-3 times a week. Regular use will help maintain the health and shine of your hair, keeping it nourished and protected.

8. How can I stay updated on new products and promotions?

Join our newsletter to be the first to hear about new product launches, special offers, and exclusive hair care tips. Simply sign up on our website to stay connected!

9. What if I receive a damaged or defective product?

If you receive a damaged product, please notify us within 24 hours of receiving the product at info@themysticareshop.com with your order number and an unboxing video of the order or a photo of the item's condition.

10. Can I cancel my order or change my shipping address?

Once you place an order, it begins processing right away to ensure prompt delivery. Because of this, we’re unable to cancel or modify your order or shipping address after it’s been submitted.